Distribution
Failure
The success of a company’s products is directly
dependant on whether the company has a good distribution set up. Companies in
the FMCG, Telecom and Consumer durable sector rely mostly on distributors to
push their products to the end consumers via retailers.
Of late many companies are facing problems with
distributors which is resulting in poor distribution thereby resulting in sales
being affected as the products are not available to the customers as and when
required.
To a certain extent the problem lies with the
distributors, but in a majority of the cases it is the company to be blamed for
the mess it has created for itself. The company person managing the distributor
is the biggest reason in killing the distribution. Even before the distribution
collapses, there are warning signals evident 2-3 months prior and if remedial
measures are taken on time, the distribution would be smooth and as per the
expectation of the company.
The problems faced by the distributors for which
the person managing the distributors is responsible are…..
Non moving stock / slow moving stock. Dumped by
company person and taking no effort is ensuring liquidation.
Not getting along well with the distributor – EGO
clashes.
Scheme settlement not done by company and no effort
taken by the company personnel in clearing the same.
Market outstanding beyond limits due to dumping of
stocks by company person.
Market coverage issues.
No market working by company personnel. Spending more
time at distributor office.
Many companies whose distribution is smooth have
taken care of the above mentioned points and have succeeded at the market
place.
If there is
a problem, the management has to look into the same and one of the above points
would be the reason for distribution failure.
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